What our customers say about us...
Showing the big boys how it should be done. Had a good buying experience from these guys. Very polite & helpful but not at all pushy. No hard sell, unlike the larger dealers I'd come into contact with. Didn't try to sell me something I didn't want or need, but any issues/worries I had were met with a 'can do' attitude and I was able to take an extended test drive at my leisure. Special thanks to Les & Mark in sales and Craig in the workshop for making it all so easy. For once, I can say buying a car was a pleasant experience. Recommended ! ( 2 months in and the car is going great so far ! )
- M Lawton
Best service we have ever received, thanks. We purchased our new car from ash bank.and Les dealt we us.It was the best service we have ever had from a dealership,and nothing was to much trouble for Les. A much better service from an independent dealer. Will definitely be returning for our next SsangYong pick up.
- G Marshall
Great Garage. Friendly helpful staff, good advice. Quick service.
- G Clowes
I don’t have the right words to describe how brilliant this garage and it’s staff are, nothing is too much trouble, there when ever and what ever you need. I own a Ssangyong Korando, well 2 now, (husband had to copy being a Landrover man all his life,) he’s been converted. Great staff, friendly, helpful, trustworthy, reliable, the list is endless. Well done guys and keep up the great work.
- Mr & Mrs Walker
Simply the best place to buy a car for miles around. Apart from the high quality high spec high value for money cars they have access too these guys provide a no pressure highly informative totally professional service. It's a pleasure and I do mean pleasure to buy from these guys. They handled a particularly none straightforward brief with confidence giving reassurance and no small measure of good humour. Fantastic will be back for more you can count on it.
- Mr Lee
Perfection in red and black Tivoli heaven. This is a truly great place to get a mint motor at a fair and honest price from people who care about their customers as much as they do their cars. Super levels of customer focussed service from all staff members whether as part of the business in hand or just having a chat. This is a none pressure relaxed yet serious place to get a car and the smart people out there should definitely give these guys a run. We were not the most straightforward of customers but these guys found us our dream pre reg Tivoli ELX at a super price which made the decision a no brainer. Top top job from peole to trust and build a future with.
- Rob L
Excellent garage. Very good garage, have an excellent reputation locally and deservedly so. Friendly honest staff who sell good vehicles at a fair price. Best garage I've dealt with. You won't go wrong at Ashbank Garage
- Rachel H
OLD STYLE GARAGE 5 STARS. Great friendly helpful pleasant, there when you need them old school with a modern touch.
- Mr Cooper
Very helpful people
- Mr Puttaert
EXCELLENT GARAGE. Very happy with our car from Ash Bank Garage, staff were very helpful and excellent service,would recommend .
- Chad Taylor
Very happy customer! I purchased a car yesterday from Ash Bank garage, I am very happy with the service which I received! Great staff who sorted me out really quick, very happy with my new car! Thank you Ash Bank Garage!
Fantastic place to buy a car from. Fantastic and quality place to shop for top quality car
- Mr L Brady
The best garage in stoke on trent nothing to much trouble treat you like one of the family.
- Mrs Ruston
Excellent 5 stars. Great people , great to do business with, they make you feel really welcome and don't put you under any pressure , pleasure to do business with , will definitely use them again .
- M Joynson
We recently purchased a second hand car from Ash Bank garage and the service we received throughout was excellent.Mark the sales manager was not pushy at all but very obliging pleasant and helpful,we love the car but had to return it as it had squeeky brakes which were put right in no time by Craig who was equally as good as Mark,so thank you both very much and all at Ash bank garage.
- Mrs Chawner
Have recently bought a great used Volvo from Ash Bank and can highly recommend them. It is a 40 year-old, family-run business. They have a fantastic selection of cars at good prices and they have been so courteous and helpful to me. Got a three month warranty at no extra cost and the car was serviced and MOT'd too. If like me you want trust-worthy service at better-than-dealership prices, you must go here. A+++
I have brought a number of cars from Ashbank over the years so thought it about time I did one of these!! I can say I have never had a single problem with them, the cars are always fairly priced, I have had the odd fault appear but I just phone them up and they are always willing to help even after the warranty had expired! And they borrowed me a car while mine was been repaired,they are genuine people so go try them for yourself.
Really happy with my Vauxhall Corsa I purchased for my daughter,great service. The process of buying the car was so nice and informal compared to main dealers and car supermarkets.I was well informed by the salesmen Mark and Iain which vehicle would suit my daughter as it was her first car and I was not sure which would be best. The deal was done and dusted within 4 days and the car has been 1st class with no complaints at all. I would urge anyone who needs a used car go see these guys, they are really good with no sales patter just good approach like it used to be. Proper family business and thanks again for all your help.
- Craig S
Just taken delivery of my Vauxhall Zafira today, your service was absolutely first class, Iain was the best! If it was not for we would not have known about this car for sale. Many thanks to you and also mark who made me and Deb feel most welcome, I recommend Ash Bank garage to everyone, 5 stars.
- Mr & Mrs Clarke
Thankyou for your good friendly service when purchasing my fiat punto . I'll recomend that people buy from you. Thank you.
- Mr Behnke
A massive thank you to Ash Bank garage, who have looked after and helped Elicia Rowe and myself to get her sorted out with a new car. Thanks guys, you have all been brill.
- Mrs Hardford
Beautiful car and amazing service, love it, thanks.
- Miss Rowe
Recommend Ashbank Garage, brilliant customer service and very friendly staff
- K Walton
Had two cars from Ash Bank Garage. Customer service is still alive. Thanks all.
- C Austin
Excellent service at this garage, I bought a Vauxhall Antara from them it had a slight problem that I picked up on the test drive but they sorted this out straight away, after a week another issue on the car, I phoned them up and was told to get the car back in as soon as possible on doing so they told me they was going to give the car a good looking at an gave me a brand new car as a curtesy car. Everyone that works here is so kind and pleasant and very friendly they help in every way they can and can not do enough for you, I would definitely recommend this garage to anyone.
- E Brady
Good helpful and friendly , and good value for money and good for trade in.
- William Paul Challinor
Honest and helpful staff, they bent over backwards to help when I wanted a test drive.
- Mark O'Brien
Could not fault the men here. The nicest blokes I have met.
- Clare Jordan-Smith
Very friendly great people had a slow puncture sorted for me did,not even charge me how's that for service should have used this garage years ago great!!!!
- Ken Vaughan
Recently went to ashbank after looking online and seeing all the good reviews. Test drove 2 corsas, excellent customer service. That good, I am now currently waiting to pick a new car up :) very happy with them, very helpful! everything was made easy and they never badgered me to buy the car like other dealers do! 5* service! Will definitely use again in the future for my next car!
- Rose Downs
Very Fast,Very Helpfull, and Very Pleased with the service and help given to me (as always) the purcase I made from Ashbank Garage is exceptional in all ways. Thanks to Mike and Iain, also the service dept;.Thanka again. Mr William Neville Johnson.RTIH.
- Neville Johnson
Very good things needed doing they sorted it out with no problem they even loaned me a £16500 car for the day then I noticed other thing wrong and they told me take it up and they will sort it out and loaned me another car worth about £16 but at leased they gave me a car. Mark was very good and very helpful.
- A Weedall
Very good level of service and always willing to help very happy with the new car would definitely go back in the future.
- K Matthews
Helpful efficient staff, good quality customer services and reasonable prices
- S Grindley
Very happy with service. Excellent service from test drive, purchase and collection of vehicle.
- A Pallas-Bentley
Nice people would deal with again. Very helpful and professional car was ready in one week from viewing and cleaned fitted two new tires on rear as requested at no charge three months warranty parts and later very busy garage lots of stock well worth a visit
- Mr Mottershead
In January I was looking to buy a new car when I found what I liked at Ashbank Garage which is based in Stoke. There was a bit of noise from the back brakes and this was sorted straight away and everything else was up to scratch. I can't fault them at all, brilliant service from this car dealership.
The staff and the customer service is brilliant good luck in the future
- P Hearson
Just recently brought my new Ssangyong from Ashbank. Excellent customer service and very friendly staff. Would definitely recommend purchasing your next car from these without fail
- G Rowley
Really nice garage, no pressure sales. Full mot and service done before the car was sold which was a nice touch. Would defo buy my next car from here.
Always reliable... With excellent customer service... Thankyou
Just bought a Citroen C5 estate from Ashbank Garage, it's absolutely superb. Iain and Mark are the guys to ask for, they're both excellent in what they do. This is my second car from Ashbank Garage, and would recommend them every time.
- S Clarke
The service was excellent a very smooth transaction with very friendly staff would recommend to any one.
Excellent service, friendly staff.
- Miss King
Brilliant from beginning to end. Not at all pushey there if you needed to ask questions. Very helpful and polite. We did our deal through Mark .I would certainly recommend.
- Mrs Virr
Car purchase and trade in. Honest and straight forward dealer, lovely car.
EXELLENT QUICK SERVICE NICE TREATMENT. GOOD QUICK RESPONCE VERY NICE SALES EXECTUIVE PLEASED SO FAR
Buying my car. Very helpful staff, no pressure to buy. Great
Very pleased. Very friendly, approachable, accommodating, going the extra mile. I was buying a used car. I forgot to check one thing about the car's engine, so they recorded a video and emailed to me straight away. Then picked me up from the station. Most importantly, after a month driving, I can just say the car is perfect.
- Mr Koral
Ash Bank Garage Ssangyong what can I say? FANTASTIC customer service. It's not just the promptness of service; it's the quality. It's also the personal touch. Sometimes in life, we have tk make a choice between fast, affordable service- however impersonal and "conveyer-belt-like, and decent, personal customer service, which, while lacking on the reliability front, is reassuring nonetheless. With Ashbank Garage there's no choice to be made, for they offer both. We were kept up to date every step of the way when our car needed to be repaired. A courtesy car enabled us to still go about our daily lives without worrying about how to get to work, get the kids to school, etc. We knew our "baby" was in safe hands at what the kids have now come to know as the "car hospital". My partner is the driver, but I deal with all the household paperwork, appointments, etc, and it was therefore mw who dealt with booking the car in etc. When I have dealt with other companies in the past, I've experienced a lot of patronising and condescending behavior from those I have spoken to...think "well get your partner to call", "would you like to explain it to him?", and apparent invisibility while "the big boys" are discussing cars- even though this 4'10" girl knows more about cars than my partner!! Not so at Ashbank Garage. I was spoken to, dealt with, and treated as an equal. The level of politeness, and the perfect mix of personal and professional service, is outstanding. Not just me being a crawler- those of you who remember my "polite" Taybarns review (which went viral for all the wrong/right reasons!ðŸ˜) will know Tha I don't do positive reviews unless I see fit. We will be booking a service with you in the new year. As a serial "shop-arounder" who pores o er reviews etc before deciding, I am that confident regarding the level of service that I'm not going to bother this time. We are certain of where to come. Keep it up!
- Mim Skrybal Carpenter
Highly recommend. Personal service received from this garage. No pushy sales people. just friendly staff. Would highly recommend.
- Mrs Muir
100% recommend. Would 100% recommend the Ash bank garage. No pushy sales and left to look and view cars at your own lesiure. A smooth transition from start until finish. Highly recommend this garage!
- Mrs Gerrity
Excellent service from all the staff from start to finish. Very impressed.
- Mr D Murray
A positive and friendly experience A great family firm offering a positive car buying experience. Sales Manager Mark was a breath of fresh air and is a real asset to this well established and trustworthy garage. A 90 mile round trip to purchase from Ash Bank Garage but worth every yard.